Trade safely on Zippalo

Before you meet

• Keep every message on Zippalo. Anyone asking for your phone number, email, or to “pay by gift card / Zelle / crypto” is a red flag.
• Check the seller’s ratings, reviews, and Verified ✓ badge. Run the serial number in the Serial Vault.
• Pay with Meetup Lock. Your card is only held — the seller can’t get the money until they scan your QR in person.

At the meetup

• Meet in daylight in a public place — many police stations offer safe-exchange spots. Bring a friend for big items.
• Inspect everything and test equipment before you let the seller scan your code.
• Never read your backup code over the phone or text it — Meetup Lock only releases when both phones are within about 100 feet.

If something feels wrong

• Walk away. Cancel the trade from the Meetup Lock screen and your card hold is released.
• Use “Report a problem” on the trade or ⚑ Report on any listing or profile. In an emergency, call 911.